Frequently Asked Questions
Helpful Information
Question - What areas do you serve?
We currently service the following cities, although we will occasionally make exceptions:
Greensboro, High Point, Pleasant Garden, Summerfield, Oak Ridge, Asheboro, Julian, Liberty, Whitsett, Archdale, Randleman, Sophia, Gibsonville, & Burlington
Question - What method of carpet cleaning do you offer?
Our primary method of cleaning is Hot Water Extraction or Steam cleaning. We also offer Low Moisture Cleaning upon request.
Question - Do you charge extra for spot or stain removal?
No, our prices include most spot or stain removal, however red stains and/or excessive paint stains may require more attention and thus we do charge extra for those.
Question - Do you have pictures and videos of your work we can see?
Yes! We have 3 avenues to see our work that is updated regularly. Facebook, Instagram, & YouTube. At the top of this website page you can find links to each.
Question - Is your company insured?
Yes we are fully insured. Our technicians are also certified thru the IICRC the Institute of Inspection, Cleaning, and Restoration Certification.
Question - Do you guarantee your work?
Absolutely! If you are not 100% satisfied we will come back and address the issue and if that does not resolve it, we will refund your money.
Question - Do you use a Truckmount or Portable?
We use a Truckmount. Our System is a Judson TNT with a 45 blower and a 4HT Little Giant Heater capable of heating temps of 250 degrees.
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